VERY VERY VERY POOR AND *********** SERVICE

<p>I purchased a heater from their website on the 11th May 2016 and they confirmed through the email that they received my payment. Before I ordered the heater I checked the status of availability, in which it was green, confirming that the stock is available. I sent the email again and they confirmed that they have stock. Today it’s the 24th, still haven’t received my heater.</p> <p>I need my heater to be delivered as soon as possible. I made a payment and they confirmed the through the email that they received it also they confirmed that have stock as well, what is the hassle now.</p> <p>These people are just a joke and keep on telling me lies that my parcel is delaying and will be delivered in due course. Now again their system says my order is delaying and escalated.</p> <p>I checked the reviews of the other customers, it seems as if they have overall bad service and inconsistence. I am referring this matter to National Consumer Commission because I need my heater that is in their stock. If they are treating a customer like me the way they are doing, then something must be done to correct this unfair customer treating.</p>