Product out of stock and bad client service

I ordered a Philips shaver on 8 July '15. The same day they emailed me saying they are waiting on stock as Philips SA is moving offices. I received another email confirming they would process the order after 13th July. I then called and confirmed the product would arrive at their warehouse withing 10 working days. On 23 July I received another email saying my product did not arrive and there is no stock, I would receive a refund. One week later I have received no feedback other then calling them myself and getting replies like \the guy in charge of refunds has left early today"";NULL;NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;808170;867261;16;2;0;0;0;0;2;NULL;NULL;NULL;15/07/30 9:16;15/07/30 7:32;Not BAD or POOR SERVICE - NO SERVICE AT ALL!!;***;JIRI ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;842261;876584;9;2;0;0;0;0;2;NULL;NULL;NULL;15/07/30 9:24;15/07/30 7:35;when are you paying back these premiums;6,21E+12;Mz Zondi code 20N005;***;Hi Mrs Frida Dumazile Phungula Id No: *** 080 who is my mother had a cornerstone Pension Plan, when she cancelled the policy you were suppose to payback all her premiums and the date was 03/09/2008 and to date you have not done anything its been 8 years now.So id like to know when are paying back the premiums of a pensioner,how is all this ethical.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;878775;888740;9;5;0;0;0;0;5;NULL;NULL;NULL;15/07/30 9:33;15/07/30 7:45;cover;***;Tshegofatso legodi;***;i was able to get great assistance when i was applying for life cover at client tell 1lifedirect;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;878776;688300;32;2;0;0;0;0;2;NULL;NULL;NULL;15/07/29 20:50;15/07/30 7:47;******;8,01E+12;Brakpan Police Station;***;Hi<br> <br> I tired numerous times to open up a theft case and to report my car ****** that belongs to me.<br> <br> The person that stole my car was yesterday night (29.07.2015) with me at this Police Station.<br> <br> They don't even want to listen to my story, and I asked them to speak English, but they kept speaking their language and laughing.<br> <br> The person who stole my car told me that I will never see my car again, and even the Police told me I can s**** my car, so he can have it.<br> <br> And that I cant make a ******** case, that I need to go see my lawyer if I will feel better.<br> <br> I thought the police were there to service and protect??<br> <br> They actually told me to get out of the Police office, after I asked them I need their names on paper so I can show that I was there, but they refused.<br> <br> The minute the person that stole my car walked in the police station, the whole attitude of this Station changed towards me.<br> <br> I will be reporting this at another police Station Today, and if this happens again I will take it to the papers and news of what we all are struggling with the Police that is not there to provide any kind of Service to us. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;610135;847081;6;2;0;0;0;0;2;NULL;NULL;NULL;15/07/30 9:31;15/07/30 7:49;Non delivery of Service ;DG4812;Jim Kekana;***;I app**** for finance assistance from Maxlaw, they debited my account for R499 on the 29th June till today I never heard from them, <br> <br> on the 14 July I cancelled the agreement we entered into whereby they were going to negotiate with my creditors to reduce my debt, I told them I don't want the service anymore and they must cancel the debit order of R550, they went ahead and debited my money and went silent again,<br> <br> I need Maxlaw to refund me since they did nothing for me, despite sending a cancellation letter they still deducted my money and no service is offered;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;792728;23;1;2;0;1;0;0;2;NULL;NULL;NULL;15/07/30 9:45;15/07/30 7:50;Refusal to honour homeowner insurance;7,90E+12;Unknown;***;Good Morning,<br> <br> I have recently put in a claim for water damage as a result of a roof leak which has damaged ceilings and French doors. The claim was denied with the explanation that this damage has been as a result of poor maintenance. I disagree completely since I tried to put in a claim for the same thing in 2013 which was also declined;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;420708;810337;18;2;0;0;0;0;2;NULL;NULL;NULL;15/07/30 9:36;15/07/30 7:53;BUY BUY SOLIDARITEIT;5,70E+12;Not sure;***;I have been a Member (although I will NEVER need it) of Solidariteit for MANY years. <br> <br> A dear friend lost his job a week ago and the \Service\"" he received from Solidariteit is shocking!!<br> <br> I have cancelled my Debit order and can use my R204.00 far better that giving it to people who think that Renate Barnard is their ONLY client!!<br> <br> Buy buy Solidariteit - you will NEVER get any contribution/monies from me ever again!!<br> <br> """