Poor, Bad service

Bad attitude no respect for the client and extremely poor service. From their website, usually dispatched in 48 hours, or 3 to 10 days. When the site says in stock one expects the 48 hours dispatch, well you have no chance of this happening, the call center rudely tells you, you can wait 3 to 10 days and no refund, and the manager will not talk to you at all, no respect for their clients, why would one want to buy from a place like this?