AWFUL CUSTOMER SERVICE

<p>I purchased three ceiling fans online. I called Dane 4 days later to confirm delivery - he told me the stock was en route to him in Cape Town. I asked why it hadn't been sent to me in Jhb, he said he prefers to check stock first and then send to customers. I called 10 days after ordering as I had not heard a word only for Dane to tell me my order was on back-order for the next month. Shocking customer service that I had to keep following up with them. Now I have the inconvenience of being out of pocket whilst waiting for a refund before I can place a replacement order elsewhere. Very disappointing buying experience and terrible service! Dane didn't even have the courtesy to apologise.</p>