4 HOME.CO.ZA FOR POOR SERVICE

Ordered appliance on 10-Oct-2018. Received email acknowledgement. 15-Oct-2018 no tracking info. Sent a query which was acknowledged on the same day stating YOUR ORDER was shipped with a BEX Global tracking number. This morning 18-Oct-2018 due to lack of info on BEX Global site phoned their Durban office who then directed me to their Johannesburg Office. BEX Stated they had not been requested to pick up the parcel. I have sine contacted 4 Home on three occasions today. They cannot tell me where my parcel and what the delay is. After having dealt with MAKRO and TAKEALOT I must say these people are oceans apart from the readl deal like MAKRO and TAKEALOT in trems of service and communication.