52 days and still nothing

Today, is 52 days that passed. It said 7- 10 business days when ordering. No indication that the phone was from a overseas location. It just said in stock with supplier. When you send WhatsApp after I saw no movement with the shipping near the 10day business mark, you just keep getting you order will arive ......bla bla bla. It also seem if the response are from an AI bot or something, because you always get the same stupid answer. I meannif you order a phone you need it now not weeks later. I ould have paid a little more and get it in a few days. Also asked for a refund, but the AI bot responded no refunds after 24 or 48 hour. I mean they are a South African company. They must indicate if the product are local or overseas then this will not happen. Also I never waited so long for something from abroad. At this piont it all feels like a ****. Please do not fall for this. It's almost 2 months with no phone, that I needed urgently and no way to get my money back.