4-Sure Technology Solutions Mickey Mouse Business!!!

I am an OOBA client. OOBA appointed 4-sure Technology Solutions as their claims administrator and informed me about this on the 3rd October 2023. I logged a call with 4-sure Technology Solutions on the 7th November 2023 for a geyser replacement. They sent Hamesi Plumbers to my house for assessments and to replace this. Hamesi Plumbers brought a second hand geyser, they also stole from me and they used second hand parts as well to "fix" the second hand geyser they came with. There's a standard 3mm chrome pipe which they stole from my old geyser and replaced it with one of their old silver 2mm pipe which is not according to standards and I reported this immediately with 4-Sure Technology Solutions and they haven't done anything about this. Hamesi Plumbers did not put back the tiles on the roof properly and they broke one of the planks of the tiles and when I asked them about it they denied it although I heard it break and Dalumi Construction cc confirmed this when they did the assessment and replaced it immediately. It rained heavily with a storm on the 12th November 2023 and on the 13th November 2023 and there were more damages done to my house.

Hamesi does not have visibility on the CIPC, (I am not sure at this stage if they exist or are legit as they can't be found on the CIPC) they don't have a website and they don't have any online presence. I spoke to Kabelo who was handling my claim, Neville who selects the suppliers in the company and Leilani who is the call center supervisor and none of them have done anything about the matter and making sure that my geyser is replaced with a new geyser and it is in line with standards. They sent Dalumi Construction cc to my house for an assessment and they confirmed the dirty job done by Hamesi Plumbers and they were going to be given this job card to replace the geyser, paint my walls and fix the down lights in the house affected by the water from the burst geyser. I was surprised when I got a message on the 7th February 2024 confirming that the job card is closed and my claim is also closed and that everything was replaced and done when that is a big fat lie. What a mickey mouse business you guys are running with *********** employees