OOBA***/1

OOBA and 4-sure have to be the very worst, the pits. DO NOT GO NEAR THEM!!! My solar geyser and electric fencing were damaged by the hailstorm in Midrand on the night of November 13th 2023. I proceeded to repair the geyser and got an invoice which I paid because that was an emergency, I then lodged the claim and proceeded to get a quote to repair the electric fencing. On November 27th I submitted the following re claim OOBA***/1: -Proof of payment and Invoice for geyser repair along with images of the damage after the storm, images after repairs and an image of the broken glass tubes in the bin after repairs. Setsebi plumbers were subsequently sent out to ‘’assess’’ and also witnessed the broken glass in the bin funny enough. - A quote for repairs for the electric fencing, which to date (March 2024) sits damaged and poses a security risk to my family. 4-sure then insisted on a report from the contractor who repaired the geyser to confirm that the geyser was indeed damaged by hail, something very evident from the photos. I in any case struggled and after countless emails & calls managed to squeeze the report out of the contractor, this report was sent through on February 19th. I’ve since been calling every 3 days and told the same story, ‘’Sir, I see the report has been captured and we await final assessment on this claim’’. This, for a claim that’s over 100 days old. I just called today and got the same answer, I just hope this is finalised this month so I can just move on to another insurer.