Good Morning Sir.
I would firstly like to apologize for the bad experience that you are having with our product.
We believe we have the best tools available to make your 4POS product work for years to come without the need to call in the experts! In the first 30 days of purchase, we will gladly assist by logging in free to your main PC using Teamviewer to assist with the installation & Configuration. Networking & network config NOT included. This means simply, we will help with the installation on your main pc & ensure that 4POS works in terms of the 4POSBackOffice, 4POSController & 4POSScan, 4POSTouch. For our clever customers, no coffee, tea, site visits, garden services, refuse removal or ANY other services offered or imp****! 1. A comprehensive manual. (Also available on your DVD)2. More than 100 training & How-To Videos (Also on your DVD)3. A comprehensive knowledgebase.4. Free advice & directions to your problem by email.5. Free advice on Skype.6. Live chat advice Monday’s to Fridays 09h00-16h00.
Please have a look at all the Training manuals and videos that we have available to help you with the software. Please also bare in mind that this is a DIY software and ALL the training is available to help you with your software.
If you are still struggling with your software, please feel free to contact us via email on ***
One of our support team members will gladly assist in helping you to have the software sorted so that you can experience all the amazing features that our software has to offer.
Sincerely
The 4POS Team