1 reviews | Active since May 2016

11 Jan 2022, 10:52

*********** MISLEADING THE PUBLIC

VERY QUICK TO UNILATERALLY DEBIT ME DOUBLE THE AMOUNT AGREED UPON BUT AM YET TO RECEIVE DOCUMENTARY PROOF OF AMENDED POLICY AS AGREED TO TELEPHONICALLY!!! I have just noticed on my cellphone that I was debited R720 as reflected on the screenshot I took after my policy was changed at agreed premium of approximately R331 – I cannot find the exact amount - astonishing! They are very quick to debit me but then simply do not furnish proof of any kind. I am thinking of changing to Outsurance!!!

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Replies (1)
3SixtyLife
3SixtyLife's reply11 Nov 2025, 15:35
Official
Good day

Thank you for reaching out to us. Please note we have responded to you privately on your email.

Kind regards
3Sixty Life complaints