3sixtylife claims department

This is my 2nd review in this company. I've been battling for the past 3 months to have our claim settled. I've submitted all documents required. While they keep requesting the same documents over and over again. Here is a copy of there response Your claim *** has been assessed. Please supply Claimant's Bank Statement required, Letter of Authority, Certified copy of ID of the claimant, 3rd Party Letter or Affidavit Required for claim to be finalized. Please contact for any queries - 3SixtyLife FSP 15107

This message had been the same eversince I started my claim 3 months ago when my father passed away.

All of the above mentioned has been submitted to Doves vanderbijlpark. Every time I submit a requested document they assure me it's the last they need only to receive the above message again and again and again.

I tend to think that 3sixtylife are ****mers. Not willing to pay out claims regardless all efforts from the claimants efforts. It is absolutely atrocious and a disgrace.

I will never use them or recommend them.