Pathetic Service and lies

<p>On the 25 of January 2017 I bought I Alcatel-5022d from American Swiss. After 3 months the phone started to give SOFTWARE issues. I 1stly received a mail that said the phone is out of warranty. (The contract said 6 months) then another one said R300 fee, when I complained the said water damage? The phone did go on and have Mtn as a witness that it was software. So of plenty of emails TRIENG TO SORT THIS OUT, To gost town Aka 3g mobile with no feedback whatsoever when I stated my case. NOT ALL YOUR CUSTOMERS IS AS STUPID AS YOU WANT THEM TO BE. today 28 June 2017 I've received my phone back with not only a broken screen but the hole phone is broken ***?? So I've spoken to them and answer was they received it like that.. Bull**** !!! I have emails of you guys not stating or mentioning that once. To prove it was you u have picture of the *****s that's scew of you opening my brand new phone.. I want a full refund ASAP or you are definitely not going to stand for Samsung dealer of the year anymore. I'm fed up with you guys looking for excuses and then to break my phone almost in half and thinking I must just except it.. guess again. It's people like you that makes SA what it is today. I'm done talying and if this is not sortet IMMEDIATLY you will see.. </p>