Pathetic product and service

<p>I purchased a STK phone last month. The phone is slow and half of the functions don't work. I have tried to communicate with the STK support team online, the 3G mobile team in Cape Town as well as in Johannesburg.</p> <p>They basically offer to have the phone sent away and repaired. This can take up to 21 days. My problem is that I have been sold a faulty product and these *******s simply don't care. No OBF procedure or anything. I thought that the Customer Protection Act was put in place specifically to protect the consumer from companies like this.</p> <p> </p> <p>Here is my opinion. Stay well clear of 3Gmobile and STK handsets.</p>