3G Mobile - Unsatisfactory Customer Service

Sent my Iphone in for repairs to 3G Mobile over 2 months ago to date no communication, we have to constantly phone, email no responses and still waiting for delivery of the new phone???<br> Refuse to give there suppliers name so we could chase up on the delivery of the phone. They constantly blame the customer, no regard for the customer and what happened to the \Customer is always right?"<br> They just have no regard or value a customer!!!!"""