jD
johan D
1 reviews | Active since Jul 2021
15 Jul 2021, 15:19
Bad after sales service
No replies on emails. Beware. do not order from these guys. haven't received my order as of yet. hoping to get a refund....
Helpful (0)
Replies (3)0
Replies (3)
3D Store's replyOfficial
21 Jul 2021, 08:42Dear Johan
Due to the unrest protests and supplier stock issues beyond our control, we were unfortunately unable to deliver your order as quickly as required.
Despite communicating these issues to you, you opted not to wait for the stock.
We actioned a full refund to you as promised.
Regards
3D Support
Due to the unrest protests and supplier stock issues beyond our control, we were unfortunately unable to deliver your order as quickly as required.
Despite communicating these issues to you, you opted not to wait for the stock.
We actioned a full refund to you as promised.
Regards
3D Support
3D Store's reply21 Jul 2021, 08:42
Official
Dear Johan
Due to the unrest protests and supplier stock issues beyond our control, we were unfortunately unable to deliver your order as quickly as required.
Despite communicating these issues to you, you opted not to wait for the stock.
We actioned a full refund to you as promised.
Regards
3D Support
Due to the unrest protests and supplier stock issues beyond our control, we were unfortunately unable to deliver your order as quickly as required.
Despite communicating these issues to you, you opted not to wait for the stock.
We actioned a full refund to you as promised.
Regards
3D Support
jD
johan D's updateReviewer Update
21 Jul 2021, 16:10thank you for my refund. the order that I made was 3 days before the riots and unrest. But it is understandable that it takes longer to process certain orders.
jD
johan D's update21 Jul 2021, 16:10
Reviewer Update
thank you for my refund. the order that I made was 3 days before the riots and unrest. But it is understandable that it takes longer to process certain orders.
3D Store's replyOfficial
26 Jul 2021, 16:10Thanks for understanding Johan.
As a Distributor we rely on the delivery from our Suppliers which normally takes a few days and unfortunately coincided with the unrest which caused many Suppliers to shut down as a safety precaution.
Kind regards
Brand Hubb Support
As a Distributor we rely on the delivery from our Suppliers which normally takes a few days and unfortunately coincided with the unrest which caused many Suppliers to shut down as a safety precaution.
Kind regards
Brand Hubb Support
3D Store's reply26 Jul 2021, 16:10
Official
Thanks for understanding Johan.
As a Distributor we rely on the delivery from our Suppliers which normally takes a few days and unfortunately coincided with the unrest which caused many Suppliers to shut down as a safety precaution.
Kind regards
Brand Hubb Support
As a Distributor we rely on the delivery from our Suppliers which normally takes a few days and unfortunately coincided with the unrest which caused many Suppliers to shut down as a safety precaution.
Kind regards
Brand Hubb Support