Unacceptable service, no updates

Phoned Boksburg store to confirm that stock was in store before visiting the store. As the system showed stock was available and confirmed telephonically on arrival at the store I was told the stock was not received and it will be ordered from centurion and I can fetch it that afternoon. I then ordered some extra components that would have to be sent from Centurion as well. That afternoon after several phone calls to the store I was informed that only half the order was there and the rest would only be there several days later. Although the matter was cleared up after a fight I made the decision to rather purchase stock directly from Centurion. Placed an order yesterday for next day delivery and happily paid the delivery cost as it clearly states that delivery would take place today. I was disappointed and let down yet again.... after several emails and phone calls I found out at 16:10 that I will not be receiving my order as they had an issue with their system yesterday. That I can understand but being told by their sales lady that they have a lot of customers after telling her that I have spent a lot of money at their shop and will rather order from alternative suppliers, and will take this further she asked me what I think I will achieve by this.....when all I actually wanted was a timely update on my order which I needed urgently and could have gone to pick up if I knew....no respect for their customers its all about making money and no customer service...