WORST SERVICE

In the month of April and May I sent a communication out to the individuals my pay date has changed from the 20th to the 25th as that is date I want my debit order to take place. first the call centre is a joke because no one wants to assume responsibility Team Leaders and Manager are always not available to come to the phone when I requested to speak to one of them. After my hassle in getting a Team Leader on the line who had an attitude when i spoke to her i forgot her name she advise some manager lady will call me back and address my concerns note this was a period of April and May of which Theodora Vala and Stephanie Moodley responded by advising my debit order has been changed for the 25th as per my request. This morning there was a debit order that went through from 360 plus as the notification and I am so livid 1. there is no money on the account there will be charges on my account of which I believe what 360 plus did was a bridge of contract and they need to be liable for the charges I have incurred on my account unnecessarily as this was an inconvenience at its best. i have to stress they have worst customer services department I have emails as back up on my instruction