Very Bad service

<p>On the 15/08/16, I took my car in for repairs , the faulty parts in my car was the Gear cables to be replace and the the Radiator water bottle, What happened is when the guys helped me to fasterned together the gear cables with the wires so I could drive the car to the Dealer, something happened and the clip from the nosel of the Radiator water bottle snap, They had to fastern the clip on the bottle again, I drove the car to the Dealer, Joshua from the dealer assisted me tha was 08h30 am, Joshua contacted 360 plus , and he sent all the information they requested, 360 plus authorisation deaprtment requested photos from him , he sent them on Monday at 11h00am, 360 plus took 2 days to send Authorisation number to Joshua even after the numerous calls and emails to Zinhle she never responded , At the end 360 plus refused to replace the Radiator water bottle, they only authorised to repair the gear cables, I am very dissapointed with the service that I was offered by 360 plus,and the rudeness from their customer service department, and I would like to cancel my contract with them so I can get another company who can offer a better service</p>