1 reviews | Active since Jun 2016
service trouble
<p> </p> <p>I have a 360 plus maintenance policy for my Zotye Nomad 1.3. I moved from Gauteng to Kathu (Nothern Cape) and While I were moving I phoned 360 plus to inform them that the vehicle is due for its 120000km service (a plan which I extended two times). I requested them to find a dealer for me in the Nothern Cape area and they aknowledged my query and gave me a case number etc via sms. two days ago after not hearing anything about them I phoned again to find out what were going on as I had not heard anything from anyone. They confirmed to follow up and assist (bare in mind that everytime you phone you have to hold on for ages sometimes and then the call gets ended). </p> <p> </p> <p><br />They phoned back and told me that I can service my Zotye at GM Imperial Kimberley select which was the closest, I got hold of Imperial select in kimberley only to be dissapointed that they cannot service my vehicle as they only do GM vehicles...I am in the 1500km grace bracket and I am afraid that I might lose my warranty. </p> <p> </p> <p><br />I phone them to let them know I cannot be halped at kimberley imperial and they told me to hold on while they wanted to find out what is going on? I held for another 20minutes and then my phone call was ended suddenly, NO ONE phoned me back. My car still needs to be serviced and there is no help</p>
