I pay so should you

<p>Only today when I called to let them know that I am taking my car in for service, I was told the claim will reject. But I have never skipped a payment, they debit my account every month. No one told me that I should take my car in within 1500km's after it's due and there's no where in the documents i received from them it says it.</p> <p> </p> <p>I pay and they must also pay</p>