Call without any response

Hi Roxanne, (from 360plus)<br> <br> Please do not bother calling me back, I have already cancelled my plan due the worst customer service i have ever experienced.<br> <br> My car was due for service, i sent my car to a dealership they tried contacting your authorization department numerous times without any response, funny we ended up calling your sales department for assistance and when they forwarded our calls to your authorization department they were still unanswered.<br> <br> Note I have been trying to get hold of your authorization department from the 21 December, and when i cancelled my plan today i was informed that my bank account will still be debited in January 2016 for a service i never got the chance to use. WOW!!! I am not surprised to see other previous customers posting complaints on the HELLO PETER website. <br> <br> I wonder if i was calling for road side assistance and i did have enough airtime to hold if i would have been home safe.<br> <br> This email is not directed at you but at your customer service department.<br> <br> Regards,<br> <br> Mandla Dlamini