ZD
Zinhle D
1 reviews | Active since Sept 2018
27 Jan 2022, 10:16
WORST SERVICE
WORST SERVICE EVER, MY PHONE IS INSURED AND MONEY IS DEDUCTED EVERY MONTH FOR THE PREMIUM. I CLAIMED MY PHONE 10 DAYS BACK TILL DATE NO CONCRETE FEEDBACK HAS BEEN GIVEN TO ME. I HAVE BEEN CALLING SENDING EMAILS TO Erika Du Preez BUT NO ONE IS WILLING TO ASSIST. PEOPLE MAKE SURE YOU DO NOT TAKE THIS INSURANCE ITS A NIGHT MARE AND YOU WILL REGRET IT. THE COMPANY MUST CLOSE DOWN ITS A **** AND JUST TAKING PEOPLE'S MONEY FOR NOTHING.
Zinhle Dlamini
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24Hour Mobility Cellphone Insurance's replyOfficial
28 Jan 2022, 11:43Dear Zinhle Dlamini,
I see that this complaint was attended to via our Facebook response. The underwriter processing your claim has advised that they have contacted you and resolved the claim.
Please let us know if any further intervention is required,
Thank you for bringing this matter to our attention and we apologise for the inconvenience caused.
Kind Regards,
24Hour Mobility Team.
I see that this complaint was attended to via our Facebook response. The underwriter processing your claim has advised that they have contacted you and resolved the claim.
Please let us know if any further intervention is required,
Thank you for bringing this matter to our attention and we apologise for the inconvenience caused.
Kind Regards,
24Hour Mobility Team.
24Hour Mobility Cellphone Insurance's reply28 Jan 2022, 11:43
Official
Dear Zinhle Dlamini,
I see that this complaint was attended to via our Facebook response. The underwriter processing your claim has advised that they have contacted you and resolved the claim.
Please let us know if any further intervention is required,
Thank you for bringing this matter to our attention and we apologise for the inconvenience caused.
Kind Regards,
24Hour Mobility Team.
I see that this complaint was attended to via our Facebook response. The underwriter processing your claim has advised that they have contacted you and resolved the claim.
Please let us know if any further intervention is required,
Thank you for bringing this matter to our attention and we apologise for the inconvenience caused.
Kind Regards,
24Hour Mobility Team.