Worst Customer service,Pinnacle is a ****

I am in the process of claim ,all the consultants are ******** I took the pinnacle marketing insurance at Game and its **** ,I got ****** on the 23rd December2024,I never skipped any premium paying R223 a month, all they do now is being rudes ,asking for things they never asked initially,they never told me about anything I provided everything they needed they keep on lying Erika Du Ples is the worst human being I have ever had to deal with.Details A.Mgijima ***.I will not back down until I get my device,they selling dreams ,lying theworst part on the7th January 2025 while the claim is with them they deducted another R223 from my account now they do not want to replace my phone.