lL
lmachemedza L

1 reviews | Active since Dec 2016

08 Feb 2017, 19:57

Worst Customer Service of the Century

<p>So I logged a claim on the 16th of January 2017. This company responded to me and said they would att3nd to my claimm in the next 3-5 days due to the bacjlog that they had, Guess what? Even still now they havent approved my calim because they say "-We cant find your claim". What exactly were they responding to, because i have emails showing that after 3-5days, they wiuld approve my claim.</p>

0
Replies (1)
24Hour Mobility Cellphone Insurance
24Hour Mobility Cellphone Insurance's reply10 Feb 2017, 16:46
Official

Good afternoon,

Please b e advised that you are reffering to an automatic e-mail response.

This does not confirm the insurance policy nor the registration of a claim but only that a response should be received within 3-5days.

Please be advised to expect an e-mail from me shortly where by your can direct your documentation for investigation.

Kind Regards

Megan Hope

Claims Manager - Pinnacle Marketing