PN
Petunia N
1 reviews | Active since Mar 2014
14 May 2019, 18:18
Worst customer service
Worst company I've ever dealt with.i logged a claim before Easter it's almost end of May and I still haven't got a new phone. They keep asking me to send my ID copy and only after I called them and complain.
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Replies (1)
24Hour Mobility Cellphone Insurance's replyOfficial
15 May 2019, 14:46Dear Petunia,
Thank you for bringing this to our attention. Please be advised that the above complaint has been escalated to management at the underwriter’s office for review and investigation.
Once the investigation is completed feedback will be provided.
Kind Regards, Lavona Sylvester Claims Team Leader – ***
Thank you for bringing this to our attention. Please be advised that the above complaint has been escalated to management at the underwriter’s office for review and investigation.
Once the investigation is completed feedback will be provided.
Kind Regards, Lavona Sylvester Claims Team Leader – ***
24Hour Mobility Cellphone Insurance's reply15 May 2019, 14:46
Official
Dear Petunia,
Thank you for bringing this to our attention. Please be advised that the above complaint has been escalated to management at the underwriter’s office for review and investigation.
Once the investigation is completed feedback will be provided.
Kind Regards, Lavona Sylvester Claims Team Leader – ***
Thank you for bringing this to our attention. Please be advised that the above complaint has been escalated to management at the underwriter’s office for review and investigation.
Once the investigation is completed feedback will be provided.
Kind Regards, Lavona Sylvester Claims Team Leader – ***