Treated like a *********. Endless interrogations despite providing all the necessary docs.

These muppets treated me like an insurance *********. My wife experienced the trauma of having her iPhone ****** at work. I provided these muppets with all the required documentation including copies of IDs, ITC phone blacklist number and SAPS case number. They ask me to go back to police stations to describe what happened. On subsequent follow ups which I make they interrogate me and ask that I repeat the sequence of event leading to the theft over the phone and ask me to resend the same documentation again. I asked them to expedite the rejection of my claim so that I can fall on to the law necessary escalations. I cant wait to get done with this circus. Just send the rejection letter and get it over and done with because I am not prepare to go into a third of being sent from pillar to post.