BB
Brent B
1 reviews | Active since Jan 2016
04 Jan 2016, 16:48
They Dont PAy
My cellphone went missing on new years i blacklisted the device on the 2nd contacted 24Mobility got nothing but an answering machine saying they are open from the 9:00 until 1:00 on Saturdays but only got to leave a voice mail phoned multiple times after 9 got nothing but voice mail processed all paperwork requested and submitted from tygervally mtn branch contacted 24 mobility first thing on Monday morning checked apparently no paperwork was mailed to them re mailed them all the paperwork they requested only to find out that my clam was declined .turns out if you loos your phone this insurance company would rather not pay out and keep collecting there pay check from you every month.
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24Hour Mobility Cellphone Insurance's replyOfficial
05 Jan 2016, 09:42Hello brent88,
Thank you for bringing the above complaint to our attention.
Please be advised that this complaint has been sent to the underwriters office for review and investigations as well as the motivation that you have submitted. Feedback will be provided by the under writers office once the investigation has been completed.
We apologise for the inconvenience caused and will do our best to ensure that that a response is provided as swiftly as possible
Kind Regards
Pauline Goosen
***
Thank you for bringing the above complaint to our attention.
Please be advised that this complaint has been sent to the underwriters office for review and investigations as well as the motivation that you have submitted. Feedback will be provided by the under writers office once the investigation has been completed.
We apologise for the inconvenience caused and will do our best to ensure that that a response is provided as swiftly as possible
Kind Regards
Pauline Goosen
***
24Hour Mobility Cellphone Insurance's reply05 Jan 2016, 09:42
Official
Hello brent88,
Thank you for bringing the above complaint to our attention.
Please be advised that this complaint has been sent to the underwriters office for review and investigations as well as the motivation that you have submitted. Feedback will be provided by the under writers office once the investigation has been completed.
We apologise for the inconvenience caused and will do our best to ensure that that a response is provided as swiftly as possible
Kind Regards
Pauline Goosen
***
Thank you for bringing the above complaint to our attention.
Please be advised that this complaint has been sent to the underwriters office for review and investigations as well as the motivation that you have submitted. Feedback will be provided by the under writers office once the investigation has been completed.
We apologise for the inconvenience caused and will do our best to ensure that that a response is provided as swiftly as possible
Kind Regards
Pauline Goosen
***