1 reviews | Active since Jan 2014
THE SERVICE THAT I GOT FROM THIS COMPANY IS BAD
Hi
I really don't know what going on at this company but my device has been booked in at wefix Tygervalley First of all a rep called me to take the device to wefix which was unacceptable. A courier should have come and get the device and not make this my problem now my cellphone is still at wefix WTH is going on. I want to cancel my insurance as soon as possible with MTN and the insurance company i just want my phone fix.
Dear Charl,
Thank you for bringing this to our attention.
Please be advised that the above complaint has been escalated to management at the underwriter’s office for review and investigation.
Once the investigation is completed feedback will be provided.
Kind Regards,
Lavona Sylvester
Claims Team Leader – ***
Dear Charl,
Thank you for bringing this to our attention.
Please be advised that the above complaint has been escalated to management at the underwriter’s office for review and investigation.
Once the investigation is completed feedback will be provided.
Kind Regards,
Lavona Sylvester
Claims Team Leader – ***
Dear Charl,
I am very sorry for the difficulty experienced. Please note that this is not the kind of service we expect our clients to receive.
Please be advised that I have escalated your cancellation request to the relevant department to assist.
Kind Regards,
Lavona Sylvester
Claims Team Leader – ***
Dear Charl,
I am very sorry for the difficulty experienced. Please note that this is not the kind of service we expect our clients to receive.
Please be advised that I have escalated your cancellation request to the relevant department to assist.
Kind Regards,
Lavona Sylvester
Claims Team Leader – ***