Terrible Service
Submitted a claim last week on the 6th of February and yet to receive a feedback, no communication whatsoever even after sending follow up emails.
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Replies (1)
24Hour Mobility Cellphone Insurance's replyOfficial
12 Feb 2019, 14:51Dear Shimane Chicks Monnakgotla,
Thank you for bringing this to our attention. Please be advised that the above complaint has been escalated to management at the underwriter’s office for review and investigation.
Once the investigation is completed feedback will be provided.
Kind Regards, Lavona Sylvester Claims Team Leader – ***
Thank you for bringing this to our attention. Please be advised that the above complaint has been escalated to management at the underwriter’s office for review and investigation.
Once the investigation is completed feedback will be provided.
Kind Regards, Lavona Sylvester Claims Team Leader – ***
24Hour Mobility Cellphone Insurance's reply12 Feb 2019, 14:51
Official
Dear Shimane Chicks Monnakgotla,
Thank you for bringing this to our attention. Please be advised that the above complaint has been escalated to management at the underwriter’s office for review and investigation.
Once the investigation is completed feedback will be provided.
Kind Regards, Lavona Sylvester Claims Team Leader – ***
Thank you for bringing this to our attention. Please be advised that the above complaint has been escalated to management at the underwriter’s office for review and investigation.
Once the investigation is completed feedback will be provided.
Kind Regards, Lavona Sylvester Claims Team Leader – ***