YK
Yolanda K

1 reviews | Active since Jun 2017

01 Jun 2017, 16:40

TERRIBLE

<p>My husbands phone has water damage, tried using this insurance for about 2 months now. We just told to call the MTN claim number then wait FOR EVER for someone to answer. They claim to have communicated with us but we received NOTHING on our side. My husband has en expensive phone, thus insurance, but now he cant do his business because he cant replace his phone, TERRIBLE TERRIBLE TERRIBLE SERIVICE!!!!!</p>

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Replies (1)
24Hour Mobility Cellphone Insurance
24Hour Mobility Cellphone Insurance's reply02 Jun 2017, 10:58
Official

Dear Yolanda Kruger,

Thank you for bringing this to our attention.

Please be advised that we will investigate the claim query.


Once the investigation is completed feedback will be provided.

Kind Regards,

Lavona Sylvester

Claims Team Leader – ***