1 reviews | Active since Jun 2017

06 Jun 2017, 10:46

Supercharged sorting

<p>I had claimed for a cracked screen on my Samsung, dropped it at the MTN vendor where it sat for 4 months. FOUR MONTHS!!!! I managed to speak to Junaid Basson from 24hrMobility, who arranged for my handset to be picked up, repaired and returned within a week. His service was excellent and he kept in touch until the issue was resolved. If only all operator took their job as seriously as he did there would be far fewer disgruntled customers. Thank you Junaid.</p>

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Replies (1)
24Hour Mobility Cellphone Insurance
24Hour Mobility Cellphone Insurance's reply06 Jun 2017, 14:02
Official

Good afternoon Gabriel

Thank you for taking the time to compliment the service you received from Junaid.

I have escalated it to him and his manager and I am sure it will make his day.

Have a great day further.

Kind regards,

Ruark Jewell