Problem after Problem

<p>24 hour mobility tells me that they declined my claim because the serial number of phone and the serial number on the paperwork is different, which is not my fault because I did not fill in that paperwork. The fault lies with your employees. I got my contract from the Johannesburg branch. I do not see why I was paying my insurance in the first place was just a waste of money.Insurance is supposed to make life easier not more difficult. Could you please respond via email and NOT telephonically because I do not have a phone during the day. My email address is **********