cN
colleen N

1 reviews | Active since Jan 2017

11 Feb 2017, 09:13

Poor service delivery

<p>After providing lungi the consultant with necessary information l have not received my phone till today.l am so disgusted by this lack of urgency by 24hr.l submitted a claim on the 9th and a month later there is still nothing</p>

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Replies (1)
24Hour Mobility Cellphone Insurance
24Hour Mobility Cellphone Insurance's reply16 Feb 2017, 12:24
Official

Dear Ms Ndhlovu,

Thank you for bringing your concerns to our attention; and I do apologize for the frustration you are feeling.

Please be advised that your replacement handset has been dispatched and delivered to you.

Please let us know if you require any further assistance.

Kind Regards,

Chanel du Plessis

Claims Supervisor - ***