GN
George N

1 reviews | Active since Jun 2015

24 Jun 2015, 09:28

Pleasent Expeirence. Helpful Staff

After having my phone ****** I began the process of starting anew only to be informed that my phone could not be blacklisted by MTN as their call centre was on strike.<br> <br> Gene Sias rep**** immediately to my claim and assured me that they are aware of the issues at MTN would not affect the legitimacy of my claim.<br> <br> Gene then proceeded to offer alternate routes for blacklisting following which she the presented feedback at every single stage of the claims processing process right up until delivery. Great Service. Get Gene a bells!!!<br> <br> Would recommend 24HR as a cellphone insurance solution!

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Replies (1)
24Hour Mobility Cellphone Insurance
24Hour Mobility Cellphone Insurance's reply24 Jun 2015, 10:34
Official
Hello ***G,

Thank you for taking the time to compliment on the service which you received from 24 Hour Mobility, it is not often that people take the time out of their busy day to show appreciation for service received.

We value your feedback and will pass this great news on to the relevant team member.

Kind Regards

Megan Hope