1 reviews | Active since Dec 2017
Pinnacle Marketing Insurance
I've been told "we are entitled to put the client on the same or similar specification and functionality as previous device" My previous claim 24HRFGW156420 was replace with a 3G device without informing me while I had a 4G/LTE device ?
Good day Marlin Julies,
Thank you for bringing this to our attention.
Please be advised that the above complaint has been escalated to management at the underwriter’s office for review and investigation.
Once the investigation is completed feedback will be provided.
Kind Regards,
Lavona Sylvester
Claims Team Leader – ***
Good day Marlin Julies,
Thank you for bringing this to our attention.
Please be advised that the above complaint has been escalated to management at the underwriter’s office for review and investigation.
Once the investigation is completed feedback will be provided.
Kind Regards,
Lavona Sylvester
Claims Team Leader – ***