MJ
Marlin J
1 reviews | Active since Dec 2017
13 Dec 2017, 15:56
Pinnacle Marketing Insurance
This insurance company Pinnacle Marketing has to replace my Samsung Tab P6200 16GB "7" valued @ R5800 which was BER. They willing to replace it with a Samsung Tab A 2016 8GB "7" valued @R2869 or the Samsung Tab 3 Lite 8GB "7" valued @ R2299. I'm not better off with these options that was given to me, being treated unfairly and pushed into a corner to accept whatever they give.
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24Hour Mobility Cellphone Insurance's replyOfficial
14 Dec 2017, 09:11Good Morning,
Thank you for bringing this matter to our attention,
Please be advised that I have investigated and can see that this matter was escalated to a supervisor during the course of the day yesterday and that the underwriter has been in contact with regards to possible solutions.
Thank you for bringing this to our attention and we hope that a resolution can be reached as swiftly as possible.
Kind Regards
Megan Hope
Claims Manager - Pinnacle Marketing
***
24Hour Mobility Cellphone Insurance's reply14 Dec 2017, 09:11
Official
Good Morning,
Thank you for bringing this matter to our attention,
Please be advised that I have investigated and can see that this matter was escalated to a supervisor during the course of the day yesterday and that the underwriter has been in contact with regards to possible solutions.
Thank you for bringing this to our attention and we hope that a resolution can be reached as swiftly as possible.
Kind Regards
Megan Hope
Claims Manager - Pinnacle Marketing
***