kS
kim S
1 reviews | Active since Sept 2019
01 Oct 2019, 15:58
Pinnacle Consultants are dissapointing!
So pinnacle insurance has no idea that an iphone XSMAX has two IMEI number??? I was billed twice because they assumed I have two of the same devices. do you not get trained on these types of products? I was billed double the amount. I had to reverse the payment. I need to know what's going to happen.
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24Hour Mobility Cellphone Insurance's replyOfficial
07 Oct 2019, 15:18Good Afternoon Kim,
We apologise for the late response to this complaint,
I have checked the system and can see that you have since been assisted by our team,
Please let us know if any further assistance is required.
We do apologise for the initial inconvenience caused and are happy to see that the query has been resolved.
Kind Regards,
Pinnacl;e Marketing.
We apologise for the late response to this complaint,
I have checked the system and can see that you have since been assisted by our team,
Please let us know if any further assistance is required.
We do apologise for the initial inconvenience caused and are happy to see that the query has been resolved.
Kind Regards,
Pinnacl;e Marketing.
24Hour Mobility Cellphone Insurance's reply07 Oct 2019, 15:18
Official
Good Afternoon Kim,
We apologise for the late response to this complaint,
I have checked the system and can see that you have since been assisted by our team,
Please let us know if any further assistance is required.
We do apologise for the initial inconvenience caused and are happy to see that the query has been resolved.
Kind Regards,
Pinnacl;e Marketing.
We apologise for the late response to this complaint,
I have checked the system and can see that you have since been assisted by our team,
Please let us know if any further assistance is required.
We do apologise for the initial inconvenience caused and are happy to see that the query has been resolved.
Kind Regards,
Pinnacl;e Marketing.