PATHETIC SERVICE

<p>Good day Compliance</p> <p> </p> <p>On the 19th February 2017 my phone was ****** TODAY IS THE 4 APRIL .</p> <p> </p> <p>Case number 1421/2/2017</p> <p>IMEI : ********** ********** 7</p> <p>ITC: ********** 2</p> <p> </p> <p>I was told takes 5 working days , it’s been weeks. Every time I call the call centre it’s a different agent I have to explain the story a million times, when I lost the phone, when last did I use it . NOW THEY EVEN DROP MY CALL , KEEP ME ON THE LINE ONLY TO DROP THE CALL AFTER 15 MINUTES , WHAT IS THAT?</p> <p> </p> <p>I sent through all that information to you , how many times must I repeat and provide you with this information, I have been patient and now you people are really not being FAIR.</p> <p> </p> <p>I sent MTN THE CHANGE OF HANDSET INFORMATION AND I GOT A REFERENCE NUMBER AND YES MY EMAIL WAS READ .</p> <p> </p> <p>SENT THE DETAILS TO WARREN,GENE,THEN LINDI and NOW AGNES LIKE SERIOUSLY , WHEN THE DEBIT ORDER GOES THROUGH YOU ARE NOT CONFUSED.</p> <p> AND IM STILL NOT ASSISTED IT WAS BETTER WHEN MTN WAS HANDLING THEIR CLAIMS EVEN THOUGH WE WAITED A MONTH ATLEAST THE PEOPLE KNEW WHAT WAS HAPPENING</p> <p> </p> <p> </p>