FK
Fulufhelo K

1 reviews | Active since Mar 2017

31 Mar 2017, 11:45

Need feedback regarding my claims application

<p>Good morning</p> <p>I need your help I call MTN insurance everyday regarding my claim form and everytime I call they give me the email address to forward my application but no one come back to me no feedback it been a months now. My contract phone number is ********** 734. Please help me bcz in the MTN branches they can't help me. </p>

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Replies (1)
24Hour Mobility Cellphone Insurance
24Hour Mobility Cellphone Insurance's reply31 Mar 2017, 11:48
Official

Dear Fulufhelo Khunwana,

Thank you for bringing this to our attention.

Please be advised that I will be sending you an email shortly regarding this as I am not able to locate a policy using the details provided on your complaint.

Kind Regards,

Chanel du Plessis

Claims Supervisor - ***