1 reviews | Active since May 2013
My repaired phone
<p>I lodged a claim for phone for repair which left for repairs and it came back upon opening and opened the sim area we noticed a 2 line crack going down.then the fone continued cracking exatly the same way it was when it was collected. spoke to Zandile Mkhize via email and she asked for a pic of the fone then she said it looks like the device fall and cracked the screen and I know for sure it did not fall swear by that. you got a cheaper repair price as even when you touch the screen the cracks get worse.she know says I should do another claim..for what? it wasnt my damage. </p> <p> </p>
Hello Priscilla,
Please be advised that the above complaint has been escalated to management at the underwriters office for review and investigation.
Once the investigation is completed feedback will be provided.
Kind Regards,
Chanel du Plessis
Hello Priscilla,
Please be advised that the above complaint has been escalated to management at the underwriters office for review and investigation.
Once the investigation is completed feedback will be provided.
Kind Regards,
Chanel du Plessis
Why is it hard to communicate?on the 12th the fone had arrived at the repairer for accessment 1 week later no feedback
Why is it hard to communicate?on the 12th the fone had arrived at the repairer for accessment 1 week later no feedback