1 reviews | Active since Oct 2015
My phone came back with new issues
<p>You guys took my phone in for repairs and kept it for almost a month. I received it last week Tuesday but eversince then, the screen does not wake up when I try to unlock my phone. When this happens, my phone switches itself off after a couple of seconds. This happens intermittently. I counted today and it has happened a total of 7 times to the time of writing this review.</p> <p> </p>
Dear Zethu,
Thank you for bringing this to our attention.
Please be advised that the above complaint has been escalated to management at the underwriters office for review and investigation.
Once the investigation is completed feedback will be provided.
Kind Regards,
Chanel du Plessis
Claims Supervisor - ***
Dear Zethu,
Thank you for bringing this to our attention.
Please be advised that the above complaint has been escalated to management at the underwriters office for review and investigation.
Once the investigation is completed feedback will be provided.
Kind Regards,
Chanel du Plessis
Claims Supervisor - ***