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wardat W

1 reviews | Active since May 2017

09 May 2017, 20:07

MTN INSURANCE CLAIMS - CONSULTANT JUNAID B

<p>Consultant Junaid B was such a lovely, warm, sincere and helpful man. He is someone that offers solutions and did whatever it took to assist me with my insurance claim which was becoming beyond stressful and tiring as previous consultants and MTN instore consultants were not of much help. He gave me his personal email and communicated with me through that platform to make sure I get my cellphone replaced ASAP. Really refreshing customer service. </p> <p> </p> <p> </p>

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Replies (1)
24Hour Mobility Cellphone Insurance
24Hour Mobility Cellphone Insurance's reply10 May 2017, 08:42
Official

Good morning Didi

Thank you very much for taking the time out of your busy day to compliment the customer service you received from Junaid.

I have passed on the above compliment to Junaid and the manager, I am sure it will make their day.

Have a great day further.

Kind regards,

Ruark Jewell