SN
Sihle N

1 reviews | Active since Apr 2015

23 Apr 2015, 16:26

Misleading information of refusing to Repair

My cell phone screen broke Iphone5S I sent my request notify my insurance of what had happened on 07/04/2015 than on the 13/04/2015 gave me feedback that my sim card wasn't in my phone the time it broke , so which they won't fix my phone .my point how can I send them proof when I can't even access my phone since it used a Touch screen is demaged,

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Replies (1)
24Hour Mobility Cellphone Insurance
24Hour Mobility Cellphone Insurance's reply24 Apr 2015, 09:15
Official
Hello Swizzhle,

Please be advised that the above complaint has been escalated to management at the underwriters office for review and investigation.

Once the investigation is completed feedback will be provided

Kind Regards

Chanel du Plessis
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