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Jabulani S

1 reviews | Active since May 2010

08 Dec 2017, 15:04

Jeethen Jaikissoon - outstanding service

I submitted a claim on Tuesday afternoon and this morning, it still hadn't finalised, despite me receiving a message on Wednesday that said I would have feedback within 24 hours letting me know if my claim was approved. I had to keep phoning and this morning, Jeethen Jaikissoon answered my call. He was super helpful and helped expedite the claim process.

I have been with 24 Hour Mobility for a number of years, and his service has been the best I have experienced. This should tell you about your overall levels of service. You need to up them and make sure that your service levels are not *******. Give that man a reward for good work.

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Replies (1)
24Hour Mobility Cellphone Insurance
24Hour Mobility Cellphone Insurance's reply14 Dec 2017, 12:04
Official

Good afternoon Jabulani

Thank you very much for your feedback and taking the time to compliment the service you received from Jeethen.

I have notified him and his manager and I am sure it will make his day.

The 24 Hour Mobility Team would like to wish you a merry festive season.

Kind regards,

Ruark Jewell