1 reviews | Active since Feb 2015
Insurance Companies just don't care...
Just a little over a week ago I published a complaint about you guys not giving a single care about quality of services you've provided me... Month in and out I pay you money for you to ensure that services are rendered when needed.<br> <br> After you picked up the phone on the 24th of February, judging by the service you had provided before I wasn't surprised at all when my phone came back today with the touch screen glass now hanging loose.<br> <br> 1st my phone came back from repairs freezing now it's even worse, falling apart... are you guys taking stuff out of my phone or are you fixing it because it seems like whenever you take it in for repairs it comes back worse than before.<br> <br> I demand a new phone or compensation of some sort because it seems like you guys are damaging the phone rather than fixing it. PLEASE NOTE THAT I'M STILL WITHOUT A PHONE!!!<br>
Thank you for bringing the above complaint to our attention.
Please be advised that this complaint has been sent to the underwriters office for review and investigations.
Feedback will be provided by the under writers office once the investigation has been completed.
We apologise for the inconvenience caused and will do our best to ensure that this matter is resolved as swiftly as possible.
Kind Regards
Pauline Goosen
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Thank you for bringing the above complaint to our attention.
Please be advised that this complaint has been sent to the underwriters office for review and investigations.
Feedback will be provided by the under writers office once the investigation has been completed.
We apologise for the inconvenience caused and will do our best to ensure that this matter is resolved as swiftly as possible.
Kind Regards
Pauline Goosen
***