AM
Abonga M

1 reviews | Active since Nov 2013

11 Jan 2017, 07:47

Insurance Cellphone Claim

<p>Hello Peter </p> <p> </p> <p>I lost my phone on the 20/11/2016 and claimed the phone with the above mentioned insurer only to find out that my application was never registered on their system. proof by myself and MTN was submitted to prove that the application was sent to them on 03/11/2016 and up to date I am still sitting without any tangible feedback. Instead I have been copied in e-mails that hold no weight what so ever concerning my query. In December I ended up buying a new handset as I NEEDED one. This is the second time I am writting to you Peter with the hope that it is the last too. I may be reached on the following numbers: ********** 887/ ********** 264/ ********** 015. Your urgent attention will be highly appreciated as usual. </p> <p> </p> <p>Yours sadly </p> <p>Abonga Mahamba </p>

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Replies (1)
24Hour Mobility Cellphone Insurance
24Hour Mobility Cellphone Insurance's reply11 Jan 2017, 16:11
Official

Good Afternoon Abonga

Please be advised that your policy has been loaded onto the system

We apologise for the delay caused.

The claim has been registered and I have sent a follow up to the underwriters office to contact you regarding the outcome of the claim

Kind Regards

Megan Hope

Claims Manager

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