I'M LOOSING MY PATIENCE

Damaged phone was sent in for repairs , which wasn't fixed up to standard phoned returned again on the 30th waited for 7 working days and made a followup. was informed that phone is fixed and that repair center is just running test and that phone will be delivered by Monday... Monday ... no delivery. Called on the 9th working day to confirm if delivery is still taking place? <br> <br> Spoke to a lady named Lizelle at call center... Who informed me that the repair center has the right to keep phone for longer than 7 days should need be .... no problem , I asked her to give me a minimum turnaround time. , She informed me that she will inform the call center to call me. Told her I don't have a contractual agreement with repair center and that she should do the followup and get back to me ... She promised with an irritated tone that she will get back to me... still waiting ! .I need a turnaround time . I cannot accept Lizelle statement that it can take whatever time is needed without a minimum time frame . Really?? . Give me a date ! I'm traveling abroad in the next 2 days . One would swear this phone was diagnosed with stage 3 cancer , being tested with out a time frame mxm !