XK
Xolani K
1 reviews | Active since May 2017
18 Apr 2023, 12:40
Horrible service
It is yet another week, they offered us a phone which we agreed to over the phone and they have not contacted us my mother is extremely angry as she's been with this company for years and this is the type of service we get.
Helpful (0)
Replies (2)0
Replies (2)
24Hour Mobility Cellphone Insurance's replyOfficial
19 Apr 2023, 08:19Good Morning,
Please can you forward the claim details to gene @ Pinnacle Marketing . co . za (no spaces.
Gene is a specialist who will be able to assist you in escalating your claim from the brokers office. We are unable to obtain your details through hello peter.
Kind Regards,
Please can you forward the claim details to gene @ Pinnacle Marketing . co . za (no spaces.
Gene is a specialist who will be able to assist you in escalating your claim from the brokers office. We are unable to obtain your details through hello peter.
Kind Regards,
24Hour Mobility Cellphone Insurance's reply19 Apr 2023, 08:19
Official
Good Morning,
Please can you forward the claim details to gene @ Pinnacle Marketing . co . za (no spaces.
Gene is a specialist who will be able to assist you in escalating your claim from the brokers office. We are unable to obtain your details through hello peter.
Kind Regards,
Please can you forward the claim details to gene @ Pinnacle Marketing . co . za (no spaces.
Gene is a specialist who will be able to assist you in escalating your claim from the brokers office. We are unable to obtain your details through hello peter.
Kind Regards,
XK
Xolani K's updateReviewer Update
20 Apr 2023, 11:26The person whom I was referred to does not give solutions and they never delivered our device yesterday as we had requested. This is horrible customer service. We're appalled by this type of service and we are thinking of canceling our insurance with them as they don't value us. It has been more than a month and no solution has been brought forward these people are useless.
XK
Xolani K's update20 Apr 2023, 11:26
Reviewer Update
The person whom I was referred to does not give solutions and they never delivered our device yesterday as we had requested. This is horrible customer service. We're appalled by this type of service and we are thinking of canceling our insurance with them as they don't value us. It has been more than a month and no solution has been brought forward these people are useless.