DW
Devon W

1 reviews | Active since Nov 2015

06 Nov 2015, 13:15

GREAT SERVICE

Lost my cellphone on 27 October 2015, reported it to my service provider on the 28 October 2015, my claim was approved on the 3 November 2015, due to a delay on my part as I do not have a secondary cellphone number to reach me on as they needed more information on the loss, I paid my excess on the 4 November 2015 and received my new cellphone on the 6 November 2015, and I still expected to be without a cellphone for at least a month, 24hr Mobility exceeded my expectations, now my expectations with all companies is 7 working days, thank you 24hr Mobility and to Lizelle Aver for communicating to me via E-mail

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Replies (1)
24Hour Mobility Cellphone Insurance
24Hour Mobility Cellphone Insurance's reply06 Nov 2015, 14:42
Official
Hello Devyboy,

Thank you for taking the time to compliment on the service which you received from 24 Hour Mobility, it is not often that people take the time out of their busy day to show appreciation for service received.

We value your feedback and will pass this great news on to the relevant team member.

Kind Regards

Chanel du Plessis
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