1 reviews | Active since Feb 2016
Great customer service
Good day,<br> <br> After submitting all my claim documents to the claim department, I was given a call within 30 minutes to be assured that my documents had been received and I should be assisted within 24 hours :). <br> Within that 24 hours I got a call from John Maher who assisted me very well and explained each and every step of the claim procedure and assured me that he will be assisting me going forward. Not once was John rude towards me as I have had bad experience with insurance staff members but this time I was treated with the respect I deserve. I got a sms telling me my claim was approved and right afterwards John sent me an email explaining that he is done from his side and that as soon as he get the Waybill from the Courier company, he will send it to me.<br> THANK YOU John Maher for assisting me with my claim, hoping your career within 24Hour Mobility shall grow as desired.<br> <br> Regards,<br> Zanele
Thank you for taking the time to compliment on the service which you received from 24 Hour Mobility, it is not often that people take the time out of their busy day to show appreciation for service received.
We value your feedback and will pass this great news on to the relevant team member.
Kind Regards
Megan Hope
Thank you for taking the time to compliment on the service which you received from 24 Hour Mobility, it is not often that people take the time out of their busy day to show appreciation for service received.
We value your feedback and will pass this great news on to the relevant team member.
Kind Regards
Megan Hope
